OFFICE FAQ'S

DO YOU ACCEPT DENTAL INSURANCE?

Yes! We will submit your insurance claim to your primary insurance company and help you maximize your benefits. Please remember that our office is not in-network with any insurance company and has no direct relationship with your insurance company.

WHAT IS A PEDIATRIC DENTIST?

A Pediatric Dentist is a formally recognized specialist in dentistry that focuses on the oral health and unique needs of infants, children, adolescents, and children with special health care needs. Pediatric Dentists are the pediatricians of dentistry. Educational requirements include undergraduate college, completion of four years of dental school, and an additional 2‐3 years of pediatric dental residency training.

WHAT IS A BOARD CERTIFIED PEDIATRIC DENTIST?

A Pediatric Dentist that is board certified has completed a rigorous examination process with the American Board of Pediatric Dentistry. Not all Pediatric Dentists are board-certified. The American Board of Pediatric Dentistry (ABPD) certifies Pediatric Dentists based on standards of excellence that lead to high-quality oral health care for infants, children, adolescents, and patients with special health care needs. Board certification represents the pinnacle of training for Pediatric Dentists and Dr. Brooks and Dr. Chandak are proud to have passed the rigorous standards to become board certified Pediatric Dentists. Dr. Brooks and Dr. Chandak are also both Diplomats of the American Board of Pediatric Dentistry and they each maintain their certification with annual continuing education requirements.

DO YOU PROVIDE EMERGENCY CARE?

We always have a Pediatric Dentist on call 24 hours a day 7 days a week. Dental emergencies occur any time, day or night and we have you covered. During the week Dr. Brooks and Dr. Chandak share emergency calls. During weekends and holidays, a pediatric dentist from our Wake County call group will handle all emergencies. In case of a dental emergency always call our office at (919) 468‐9775 and follow instructions to contact the doctor on call.

WHEN IS THE BEST TIME TO SCHEDULE VERY YOUNG CHILDREN?

Based on our experience and training in childhood behavior, we recommend young patients be scheduled in the morning. Young children are well-rested and full of energy in the morning and are better able to tolerate the various “stimuli” such as strange noises, tastes, and sounds that occur during an appointment. Please let us know if you have any scheduling conflicts and we will gladly accommodate your needs.

DO I NEED TO FILL OUT AN UPDATED MEDICAL HISTORY FORM EVERY 6 MONTHS?

Yes. The safety of your child is our number one priority and in order to safely and effectively treat your child, we need the most current and accurate health history. A child’s health history is likely to change over a short period of time and these changes in health, allergies, or medicines may cause physiological or behavioral changes that could influence your child’s visit and treatment.

DOES MY CHILD NEED A PEDIATRIC DENTIST?

The American Academy of Pediatric Dentistry recommends that all children establish a “dental home” by the age of 12 months. Pediatric Dentists are formally recognized specialists in dentistry with extensive training in care for infants, children, adolescents, and children with special needs. The specialty training includes child behavior, growth and development, orthodontic needs, behavior management, restorative dental treatment, and surgical needs. As pediatric dentists, we also have privileges to treat children with oral sedation, nitrous oxide, and even in the operating room under general anesthesia.

WILL YOU SEE MY AUTISTIC CHILD?

Yes! Our specialty training is specific for children with special health care needs. We are comfortable seeing and do see all types of patients with special needs. Our staff finds it very rewarding to help patients and parents manage their dental care so they can remain healthy. Please let us know of any concerns or requests you might have regarding dental care.

smiling child